{"id":1338,"date":"2022-06-08T15:26:26","date_gmt":"2022-06-08T06:26:26","guid":{"rendered":"https:\/\/aicross.co.jp\/zettai-reach\/the-smart-sales\/?p=1338"},"modified":"2025-03-06T11:09:20","modified_gmt":"2025-03-06T02:09:20","slug":"call-center-outsourcing","status":"publish","type":"post","link":"https:\/\/aicross.co.jp\/zettai-reach\/the-smart-sales\/call-center-outsourcing\/","title":{"rendered":"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\uff08\u5916\u6ce8\u696d\u52d9\u59d4\u8a17\uff09\u3068\u306f\uff1f \u305d\u306e\u30e1\u30ea\u30c3\u30c8\u30c7\u30e1\u30ea\u30c3\u30c8\u3092\u89e3\u8aac"},"content":{"rendered":"\n<p 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class=\"wp-block-paragraph\">\u3053\u306e\u73fe\u5b9f\u306b\u3064\u3044\u3066\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3092\u8cac\u3081\u308b\u308f\u3051\u306b\u3082\u3044\u304d\u307e\u305b\u3093\u3002<br>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u7d44\u7e54\u306e\u6307\u793a\u3092\u53d7\u3051\u3001\u5bfe\u5fdc\u3059\u308b\u696d\u52d9\u306b\u6d3e\u9063\u3055\u308c\u3066\u6700\u5584\u3092\u5c3d\u304f\u3057\u307e\u3059\u3002<br>\u5546\u6750\u306e\u826f\u3055\u3092\u611f\u3058\u3068\u308b\u307e\u3067\u5b66\u3093\u3067\u3082\u3001\u3059\u3050\u306b\u6b21\u306e\u8077\u5834\u306b\u884c\u304f\u305f\u3081\u3001\u307e\u305f\uff11\u304b\u3089\u5b66\u3073\u76f4\u3059\u3053\u3068\u306b\u306a\u308b\u306e\u3067\u3059\u3002<br>\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u696d\u52d9\u306e\u5927\u304d\u306a\u8ab2\u984c\u3068\u3057\u3066\u3001\u5e38\u306b\u6839\u5e95\u306b\u3042\u308b\u5171\u901a\u8ab2\u984c\u3068\u8a00\u3048\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u30fb\u6210\u679c\u3092\u6c42\u3081\u3089\u308c\u306a\u3044\u696d\u52d9\u306e\u5834\u5408\u3001\u30af\u30aa\u30ea\u30c6\u30a3\u304c\u843d\u3061\u308b\u3053\u3068\u304c\u3042\u308b<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">\u300c\u3084\u3063\u3066\u3082\u3084\u3089\u306a\u304f\u3066\u3082\u3001\u3082\u3089\u3048\u308b\u7d66\u6599\u306f\u5909\u308f\u3089\u306a\u3044\u300d\u3002<br>\u305d\u3093\u306a\u6c17\u6301\u3061\u304c\u6839\u5e95\u306b\u3042\u308c\u3070\u3001\u5fdc\u5bfe\u54c1\u8cea\u306e\u5411\u4e0a\u306b\u52aa\u3081\u308b\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u306f\u6e67\u304d\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u8fd1\u5e74\u3067\u306f\u3001\u6210\u679c\u5831\u916c\u578b\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3082\u3042\u3089\u308f\u308c\u307e\u3057\u305f\u3002<br>\u4e3b\u306b\u3001\u55b6\u696d\u90e8\u9580\u306e\u4ee3\u884c\u696d\u8005\u3068\u3057\u3066\u6210\u679c\u5831\u916c\u578b\u3067\u6d3b\u8e8d\u3057\u3066\u3044\u308b\u696d\u8005\u304c\u5b58\u5728\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u3010\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u3092\u59d4\u8a17\u3059\u308b\u969b\u306e\u6ce8\u610f\u70b9\u3011<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u306e\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3092\u898b\u3066\u304d\u307e\u3057\u305f\u3002<br>\u30c7\u30e1\u30ea\u30c3\u30c8\u3068\u3057\u3066\u6319\u3052\u3089\u308c\u308b\u5404\u9805\u76ee\u304b\u3089\u8a00\u3048\u308b\u300c\u5916\u6ce8\u696d\u8005\u306b\u59d4\u8a17\u3059\u308b\u6642\u306b\u6ce8\u610f\u3059\u3079\u304d\u70b9\u300d\u3092\u307e\u3068\u3081\u305f\u306e\u3067\u3001\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n<div class=\"wp-block-list\">\n<ul class=\"wp-block-list\">\n<li><strong>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u59d4\u8a17\u5148\u3068\u793e\u5185\u306e\u60c5\u5831\u9023\u643a\u5bfe\u7b56\u3092\u76e3\u7763\u3059\u308b\u7ba1\u7406\u8005\u3092\u7f6e\u304f<\/strong><div class=\"wp-block-list\">\n<ul class=\"wp-block-list\">\n<li>\u5171\u6709\u30eb\u30fc\u30eb\u306e\u7b56\u5b9a\u3068\u4e21\u8005\u306b\u3088\u308b\u5408\u610f<\/li>\n\n\n\n<li>\u65e5\u3005\u306e\u904b\u7528\u304c\u9069\u6b63\u306b\u884c\u308f\u308c\u3066\u3044\u308b\u304b\u5b9a\u671f\u7684\u306a\u78ba\u8a8d\u306e\u5b9f\u65bd<\/li>\n\n\n\n<li>\u8ab2\u984c\u304c\u3042\u308c\u3070\u59d4\u8a17\u5148\u3068\u8a71\u3057\u5408\u3044\u6539\u5584\u5408\u610f<\/li>\n<\/ul>\n<\/div><\/li>\n<\/ul>\n<\/div>\n\n<div class=\"wp-block-list\">\n<ul class=\"wp-block-list\">\n<li><strong>\u81ea\u793e\u5546\u6750\u306b\u5bfe\u3057\u3066\u306e\u77e5\u8b58\u3092\u5411\u4e0a\u3059\u308b\u5bfe\u7b56\u3092\u53d6\u308b<\/strong><div class=\"wp-block-list\">\n<ul class=\"wp-block-list\">\n<li>\u30de\u30cb\u30e5\u30a2\u30eb\u3060\u3051\u3067\u306a\u304f\u3001\u5b9f\u7269\u3084\u4f53\u611f\u306b\u3088\u308b\u77e5\u8b58\u7fd2\u5f97<\/li>\n\n\n\n<li>\u7c21\u5358\u306a\u30c6\u30b9\u30c8\u306a\u3069\u3092\u884c\u306a\u3044\u7fd2\u719f\u5ea6\u3092\u78ba\u8a8d\u3059\u308b<\/li>\n\n\n\n<li>\u5b9a\u671f\u7684\u306b\u3001\u77e5\u8b58\u306e\u52a3\u5316\u304c\u306a\u304f\u3001\u5411\u4e0a\u3057\u3066\u3044\u308b\u304b\u3092\u78ba\u8a8d<\/li>\n<\/ul>\n<\/div><\/li>\n<\/ul>\n<\/div>\n\n<div class=\"wp-block-list\">\n<ul class=\"wp-block-list\">\n<li><strong>\u5bfe\u5fdc\u54c1\u8cea\u306e\u3055\u3089\u306a\u308b\u5411\u4e0a\u306b\u5bfe\u3059\u308b\u30a4\u30f3\u30bb\u30f3\u30c6\u30a3\u30d6\u306e\u691c\u8a0e<\/strong><div class=\"wp-block-list\">\n<ul class=\"wp-block-list\">\n<li>\u9811\u5f35\u3063\u3066\u3082\u9811\u5f35\u3089\u306a\u304f\u3066\u3082\u540c\u3058\u3001\u3068\u3044\u3046\u610f\u8b58\u3092\u6301\u305f\u305b\u306a\u3044\u4ed5\u7d44\u307f\u4f5c\u308a<\/li>\n<\/ul>\n<\/div><\/li>\n<\/ul>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">\u3044\u305a\u308c\u306e\u9805\u76ee\u3082\u300c\u4eba\u300d\u306b\u307e\u3064\u308f\u308b\u8ab2\u984c\u3067\u3042\u308b\u3053\u3068\u304c\u304a\u308f\u304b\u308a\u3044\u305f\u3060\u3051\u305f\u3067\u3057\u3087\u3046\u3002<br>\u7d50\u5c40\u3001\u304b\u304b\u308f\u308b\u4eba\u306e\u610f\u8b58\u6b21\u7b2c\u3067\u826f\u304f\u306a\u308b\u3053\u3068\u3082\u3042\u308c\u3070\u3001\u305d\u306e\u9006\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5916\u6ce8\u696d\u8005\u306b\u3088\u308b\u7ba1\u7406\u76e3\u7763\u3084\u30b5\u30dd\u30fc\u30c8\u3082\u91cd\u8981\u3067\u3059\u304c\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306b\u9650\u3089\u305a\u30e6\u30fc\u30b6\u30fc\u5074\u306e\u7ba1\u7406\u8005\u304c\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u5bfe\u3057\u3066\u52d5\u6a5f\u3065\u3051\u3067\u304d\u3066\u3044\u308b\u7d44\u7e54\u306b\u306f\u6d3b\u6c17\u304c\u751f\u307e\u308c\u307e\u3059\u3002<br>\u59d4\u8a17\u5143\u306e\u7ba1\u7406\u8077\u8005\u306e\u624b\u8155\u304c\u554f\u308f\u308c\u308b\u5834\u9762\u3068\u8a00\u3048\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u3010IVR\u3068SMS\u9001\u4fe1\u30b5\u30fc\u30d3\u30b9\u306e\u5c0e\u5165\u3067\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306f\u5927\u304d\u304f\u5909\u308f\u308b\u3011<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u25cfIVR\u3068\u306f\uff1f<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u97f3\u58f0\u81ea\u52d5\u5fdc\u7b54\u30b7\u30b9\u30c6\u30e0\u306e\u7565\u79f0\u3067\u3059\u3002<br>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306b\u304a\u3044\u3066\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u696d\u52d9\u8efd\u6e1b\u3084\u52b9\u7387\u5316\u3092\u76ee\u7684\u306b\u5229\u7528\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u30fb\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u5fdc\u7b54\u3057\u304d\u308c\u306a\u3044\u6570\u306e\u96fb\u8a71\u306b\u5bfe\u3059\u308b\u81ea\u52d5\u5fdc\u7b54\u306e\u30b1\u30fc\u30b9<\/h4>\n\n\n<div class=\"wp-block-list\">\n<ul class=\"wp-block-list\">\n<li>\u300c\u518d\u5ea6\u304a\u304b\u3051\u76f4\u3057\u4e0b\u3055\u3044\u300d\u306e\u30b7\u30f3\u30d7\u30eb\u306a\u81ea\u52d5\u5fdc\u7b54\u306b\u3088\u308b\u5bfe\u5fdc<\/li>\n\n\n\n<li>\u6298\u308a\u8fd4\u3057\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u304b\u3089\u9023\u7d61\u3059\u308b\u65e8\u3092\u4f1d\u3048\u3066\u3001\u9867\u5ba2\u306b\u5f85\u6a5f\u3057\u3066\u3082\u3089\u3046\u30a2\u30ca\u30a6\u30f3\u30b9<\/li>\n\n\n\n<li>\u81ea\u52d5\u5fdc\u7b54\u3067SMS\uff08\u30b7\u30e7\u30fc\u30c8\u30e1\u30c3\u30bb\u30fc\u30b8\u30b5\u30fc\u30d3\u30b9\uff09\u3092\u6d3b\u7528\u3057\u305f\u5bfe\u5fdc\u3078\u8a98\u5c0e<\/li>\n<\/ul>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">\u3053\u308c\u3089\u306e\u5bfe\u5fdc\u3092\u5b9f\u73fe\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u30fb\u96fb\u8a71\u306e\u76ee\u7684\u3092\u30c0\u30a4\u30e4\u30eb\u30d7\u30c3\u30b7\u30e5\u3067\u78ba\u8a8d\u3057\u3066\u554f\u5408\u305b\u696d\u52d9\u306e\u52b9\u7387\u5316\u3092\u5b9f\u73fe<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u5bfe\u8a71\u3067\u76f8\u624b\u306e\u8981\u671b\u3092\u805e\u304d\u51fa\u3059\u6642\u9593\u3092\u77ed\u7e2e\u3059\u308b\u305f\u3081\u306b\u3001\u30c0\u30a4\u30e4\u30eb\u30d7\u30c3\u30b7\u30e5\u306b\u3088\u3063\u3066\u76f8\u624b\u306e\u7528\u4ef6\u3092\u5207\u308a\u5206\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<br>\u76ee\u7684\u306e\u7528\u4ef6\u3092\u9867\u5ba2\u306b\u30c0\u30a4\u30e4\u30eb\u3067\u9078\u3093\u3067\u3082\u3089\u3046\u3068\u3001\u8a72\u5f53\u306e\u7528\u4ef6\u3092\u5bfe\u5fdc\u53ef\u80fd\u306a\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u63a5\u7d9a\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 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